Data Protection Declaration LEADA APP

Leada assists managers in the challenges of their day-to-day work. Leada is the first applicable solution for Work and Leadership 4.0. A mobile and interactive assistant which escorts and supports every manager independent of time and location.

In this data protection declaration we provide information on processing of personal data whilst using our mobile Leada app. In the mobile application of Leada, this data protection declaration can be called up by accessing the “Tips” section.

Personal data are details which refer to an identified or identifiable person. They include details, in particular, which allow conclusions to be drawn about your identity, such as your name, your telephone number, your address and your E-mail address. Statistical data, which we collect during a visit to our website, for example, and which cannot be associated with your person, do not fall within the term of personal data.

1. Responsible body

The responsible body for processing your personal data when using the Leada app in conformity with the European General Data Protection Regulations (EU-GDPR) is our customer, i.e. your employer as a rule. The analysis of your entries and details is carried out anonymously. We will not render available any personal analyses to your employer.

If you have any questions about the anonymity settings of the assistance system or the processed personal data, please get in touch with your employer.

If you have any suggestions or questions on data protection, you are also welcome to directly contact Leada (Leada AG, Untermainkai 20, D-60329 Frankfurt, Germany, Telephone: +49 (69) 669 667 00, E-mail: info@leada.de). You can also contact our data protection officer at any time for all questions on the subject of data protection in combination with our products or the use of our app. The data protection officer can be contacted at the postal address mentioned above as well as at the previously indicated E-mail address (keyword: “attn.   Data protection officer”).

2. Scope of application

This data protection declaration applies across platforms for all versions of Leada app as well as for their contents, functions and services.

3. Download from an app store

In order to be able to download and install our app from an app store (Google Play, Apple AppStore), you have to register a user account with the provider of the respective app store beforehand, and have to conclude a corresponding user contract. We have no influence on that contents, in particular we are no party of such a user contract.

When downloading and installing the app the details required are transferred to the respective provider of the app store (Google or Apple), in particular your user name, your E-mail address, and the customer number of your account, the time of the download and the individual device identification as well as the payment details in case of in-app purchases. We have no influence on this data collection either, and thus we are not responsible. 

We process data provided only, if this is required for downloading and installing the app on your mobile terminal device (such as iPhone, iPad or Android device). Data beyond those mentioned above will not be further processed by us.

4. Data process when using Leada app

Leada collects personal data only, if they are provided on a voluntary basis or if such a collection is legally permitted or is covered by your consent.

The usage data are recorded in internal logfiles at the end of the respective access. Error messages are also recorded and are anonymised at a matter of principle. In individual cases a longer retention period may be required in order to get in touch with you in a concrete error. For this purpose a unique transaction number is generated and saved; this is anonymised. The error messages and the appertaining usage data are saved until processing the respective error has been completed.

We use the usage data and, if required, the error message in order to recognise and remove any safety risks or malfunctions, and to ensure the stability of our systems. The legal basis for this type of data processing is Section 6, Para. 1, lit. b GDPR, if the provision of app functions is concerned, and Section. 6, Para. 1, lit. f GDPR according to which data processing is permitted to ensure legitimate interests when it comes to the collection and further processing of data in internal logfiles. Our legitimate interests comprise the safeguard of app functions, the error detection and removal as well as the early detection of and defence against cyber attacks.

4.1. Device data

In order to enable the functions of the app during usage we collect the following technical data which are acquired automatically by your mobile device and which are transferred to us (these data will be referred to hereinafter in short as “usage data” ):

  • Your device name (such as „Apple iPhone 8“ or „Samsung Galaxy s9“);
  • Operating system and version;
  • App version;
  • System language set;
  • General device data, such as language and regional settings;
  • IP address of the terminal device;
  • Data and time of use;

For the improvement of the app, the app sends us error messages in addition, in case of a crash (i.e. after the app has been shut down unexpectedly due to a program error or no longer reacts to your entries). The error message only contains the technical device details mentioned hereinbefore as well as data indicating the point of the software code of the app which has caused the error. 

At the end of the respective access, the usage data are recorded in the internal log files for the duration of three months, which are anonymised subsequently. The error messages are also recorded for the duration of three months, and are anonymised subsequently. In individual cases a longer retention period may be required in order to get in touch with you in a concrete error. The error messages and the appertaining usage data are saved until processing the respective error has been completed.

We use the usage data and, if required, the error message in order to recognise and remove any safety risks or malfunctions, and to ensure the stability of our systems. The legal basis for this type of data processing is Section 6, Para. 1, lit. b GDPR, if the provision of app functions is concerned, and Section. 6, Para. 1, lit. f GDPR according to which data processing is permitted to ensure legitimate interests when it comes to the collection and further processing of data in internal logfiles. Our legitimate interests comprise the safeguard of app functions, the error detection and removal as well as the early detection of and defence against cyber attacks.

4.2. Registration

A registration is required to use the Leada app. For registration, an E-mail address has to be entered and a password has to be chosen. Your employer will provide you with the data required for the registration. The purpose of the collection is the fulfilment of the contract. The legal basis of processing is Section 6, Para. 1, lit. b GDPR.

4.3 Data when using the app 

When the app is used, data are collected which are used to improve the user experience. In this case the following data are concerned:

1. The answer to the questions whether the tip was helpful.

These data are anonymised for saving; the data are saved in the data base of the application in the back end. 

5. System authorisations

For some functions, the Leada app must be able to access certain services and data of your terminal device. In order to be able to use all functions of the app, you have to explicitly approve access. Below we will explain to you which authorisation the Leada app retrieves, and for which type of functions these authorisations are required.

5.1 Push messages

If required, you will receive a so-called push message from us, also when you are not using the app at the moment. These messages may contain information we send within the scope of contract fulfilment, especially the daily power impulses (e.g. notes on the break-down of services caused by maintenance work), but also advertising information (in case of free version). You will receive advertising information by push message only when you have consented explicitly. You can stop the receipt of push messages at any time by changing the device settings of your mobile terminal device (cf. chapter on technology references).

6. App analysis

We need statistical information on the usage of our online offer in order to design it more user friendly, to carry out reach measurements, and to be able do market research. For this purpose, we use the analysis tools mentioned below. The usage profile created by the analysis of the log files will not be brought together with personal data. 

7. Transfer of data

As a matter of principle, the data we collect are transferred only when:

  • in keeping with Section 6, Para. 1, lit. a GDPR you have given your explicit consent;
  • in keeping with Section 6, Para. 1, P. 1, lit. f GDPR transfer is required to assert, execute or defend legal claims, and if there is no reason to assume that you have no predominant legitimate interest in the non-disclosure of your data;
  • in keeping with Section 6, Para. 1, P. 1, lit. c GDPR we are legally obligated to transfer data; or
  • this is legally permissible, and when in keeping with Section 6, Para. 1, P. 1, lit. b GDPR transfer is required to handle contractual relationships with you or to carry out pre-contractual measures which are performed upon your request.

A part of data processing may be carried out by our service providers. Apart from the service providers mentioned in this data protection declaration, there may be computer centres, in particular, which save our app and data bases, and IT service providers which service our system. If we pass on data to our service providers, these data may be used exclusively for the fulfilment of their tasks. The service providers have been chosen and commissioned with great care. They are bound to our instructions by contract, have suitable technical and organisational measures to protect the rights of the affected persons, and are controlled by us in regular intervals.

In addition, transfer may be necessary in conjunction with official enquiries, court orders and legal procedures, when required for prosecution or law enforcement.

8. Storage duration

Basically, we store personal data only for as long as this is required to fulfil contractual or legal obligations, for which we have collected the data. Subsequently we erase the data immediately, unless we need the data until the expiry of the legal limitation period for purposes of proof for civil claims or due to the legal retention obligations.

For purposes of proof we have to store contract data for three years as from the end of the year, in which the business relationship with you ended. Any claims become time-barred at the earliest at this point in time according to the legal limitation period.

After that we have to save your data partially for accounting reasons. Due to legal documentation obligations, we are required to do so on account of the German Commercial Code, the German Fiscal Code, the German Banking Act, the German Money-Laundering Act and the German Securities Trading Act. The periods for storing documents rendered there are between two and ten years.

9. Your rights

You have the right to request information from us on the processing of your personal data. Within the framework of the provision of information, we will explain data processing, and will provide an overview of the data saved on your person.

If the data we have saved are wrong or are no longer up-to-date, you have the right to have these data corrected.

In addition, you can request the deletion of your data. If the deletion is not possible by way of exception due to other legal regulations, the data will be blocked so that they are available only for these legal purposes.

Moreover, you can have the processing of your data limited, if, for example, you are of the opinion that the data we have saved are not correct. In addition, you have the right of data transferability, i.e. that upon your request we can send you a digital copy of the personal data you have provided.

In order to assert your rights described here, you can apply to the contact data mentioned above at any time. This applies also, if you want to receive copies of guarantees of proof of an appropriate data protection level.

In addition, you have the right to object data processing, which is based on Section 6, Para. 1, lit. e or f GDPR. Finally, you have the right to complain at the data protection supervisory authority relevant for us. You can assert this right at a supervisory authority in the member state of your location, your workplace or the location of the presumed violation. The competent supervisory authority in Frankfurt am Main, Germany, is: Hessian Officer for Data Protection and Freedom of Information, Gustav-Stresemann-Ring 1, D-65189 Wiesbaden, Germany. 

10. Right of revocation and right of objection

In conformity with Section 7, Para. 2 GDPR you have the right to revoke your consent given to us at any time. This results in the fact that in future we will no longer continue to process the data, for which you have given this consent. The revocation of the consent shall not affect the legality of the processing based on consent up to the revocation.

If we process your data on the basis of legitimate interests in keeping with Section 6, Para. 1, lit. f GDPR, you have the right in keeping with Section 21 GDPR to file an objection against the processing of your data, provided there are reasons which are based on your special situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection which we will implement also without indication of reasons.

If you want to make use of your right of revocation and your right of objection, an informal message to the contact data mentioned hereinbefore is sufficient.

11. Data security

We employ up-to-date technical measures to ensure data security, in particular for the protection of your personal data against hazards caused by data transmission as well as disclosure to third parties. They will be adapted to the current state of technology correspondingly. In order to secure your personal data, we use Transport Layer Security (TLS) which encrypts the details you have entered. 

12. Modifications of the data protection declaration

We update this data protection declaration occasionally, for example when we adapt our website or when the legal or official regulations change.

13. Technical references 

13.1. Android operating system:

13.2. iOS (Apple) operating system:

  • Settings - Data protection - Advertisement and there “Reset Ad-ID” and/or “No ad tracking”
  • Information on data protection and location data also at: support.apple.com/de-de/HT203033 

© Leada AG – Version: 1.0 / Status: May 2018

Privacy Policy Leada website

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Leada AG
Untermainkai 20
D - 60329 Frankfurt

Telephone: +49 (0) 69 669 667 00
Email: info@leada.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

3. Data protection officer

Designation of a data protection officer as mandated by law

We have appointed a data protection officer for our company.

Jessica Köhler
Untermainkai 20
D-60329 Frankfurt

Telephone: +49 (0) 69 669 667 00
Email: jessica.koehler@synk-group.com

4. Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Registration on this website

You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

WordPress Stats

This website uses the WordPress tool Stats in order to statistically analyse user access information. The provider of the solution is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.

WordPress Stats uses cookies that are stored on your computer and that make it possible to analyse the use of this website. The information generated by the cookies concerning the use of our website is stored on servers in the United States. Your IP address is rendered anonymous after processing and prior to the storage of the data.

“WordPress Stats” cookies will remain on your device until you delete them.

The storage of “WordPress Stats” cookies and the use of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user patterns, in order to optimize the operator’s web offerings and advertising.

You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.

You do have the option to object to the collection and use of your data for future implications by placing an opt out cookie into your browser by clicking on the following link: www.quantcast.com/opt-out/.

6. Plug-ins and Tools

YouTube

Our website uses plug-ins of the YouTube platform, which is operated by Google. The website operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit a page on our website into which a YouTube plug-in has been integrated, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.

Furthermore, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website visitor. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.

If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: policies.google.com/privacy.